Our GPs are highly trained doctors who provide care for patients of all ages. They assess, diagnose and treat a wide range of physical and mental health conditions, manage complex and long-term illnesses, prescribe medication and arrange further investigations or specialist referrals when needed. They work closely with the wider practice team to ensure patients receive safe, effective and personalised care.

Our Managers are responsible for overseeing the day-to-day running of the practice and ensuring that services are delivered safely, efficiently and to a high standard. They work closely with the GP partners, clinical team and administrative staff to manage practice operations, support staff, develop services and maintain quality standards. They also oversee administrative processes and help manage patient feedback, concerns and complaints. Although they do not usually provide clinical care, the Managers plays a key role in ensuring the practice runs smoothly and provides a positive experience for patients.

Our Practice Nurses provide a wide range of healthcare services, with a particular focus on preventing illness, promoting good health and supporting patients with long-term conditions. Depending on their training, they carry out cervical screening, vaccinations, wound care, blood pressure checks and reviews for conditions such as asthma, diabetes and COPD. They also provide health advice and ongoing support to help patients manage their health and wellbeing.

Our Nursing Associates are registered nursing professionals who work alongside our Practice Nurses and GPs to support patient care. They help with routine health checks, blood pressure monitoring, blood tests, wound care and other nursing procedures within their training and competence. They also support patients with long-term health conditions and provide advice on maintaining good health. Their role helps ensure patients receive timely, safe and effective nursing care.

Our Medical Secretaries provide important administrative support to the clinical team and help ensure that patient care is coordinated efficiently. They process hospital referrals, manage clinical correspondence, liaise with hospital departments and assist with medical reports and other documentation. Although they do not provide clinical advice, they play an essential role in supporting communication between the practice, hospitals and other healthcare services.

Our Reception and Patient Services Team are often the first point of contact for patients and play an essential role in the day-to-day running of the practice. They help with appointments, prescription enquiries, administrative requests and accessing practice services. Our reception staff are trained in care navigation, which means they may ask you some questions about your needs to help direct you to the most appropriate healthcare professional or service. All information is treated confidentially, and their aim is to help patients access the right care as efficiently as possible.

Our Clinical Pharmacists are experts in medicines and work closely with our GPs and nursing team to ensure patients receive safe and effective treatment. They carry out medication reviews, support patients taking several medicines, help manage side effects and advise on treatments for long-term health conditions. They may also review medicines following hospital discharge and, where appropriately qualified, prescribe or adjust medication. Their role is to help patients understand their treatment and ensure they get the best possible benefit from their medicines.

Our Mental Health Team supports patients experiencing difficulties with their mental health and emotional wellbeing. Depending on the professionals within the team, they can help with concerns such as anxiety, depression, stress, low mood and other mental health difficulties. They provide assessment, advice and support, and can help patients access talking therapies, community services or more specialist mental health care when appropriate. They work alongside our GPs and wider healthcare team to ensure patients receive support suited to their individual needs.

Our Social Prescribing Link Workers help patients improve their health and wellbeing by addressing some of the social and practical challenges that can affect everyday life. They can support patients who are experiencing loneliness, isolation, financial worries, housing difficulties or a lack of confidence, and help them connect with local community groups, activities and support services. They take time to listen, understand what matters to each patient and help them find practical ways to improve their wellbeing, independence and quality of life.

District Nurses can be contacted on 01706 517 702 Monday to Friday, when they are out seeing patients there is an answering machine. District Nurses provide nursing care to patients in their own homes when they are unable to attend the practice because of their healthcare needs. They support patients who require ongoing or complex nursing care, including wound management, dressings, catheter care, pressure ulcer prevention and palliative or end-of-life care. They work closely with our GPs and other community healthcare professionals to ensure patients receive appropriate nursing support in their home environment. District Nurses are usually part of the wider community nursing service, with care arranged according to individual clinical needs.